Global Delivery Services from Hexago Bag Shop

At Hexago Bag Shop, we understand that your carefully selected bag should reach you as efficiently as possible, no matter where your journey takes you. Our global delivery options are designed to match the same thoughtful consideration we put into every product we offer.

We ship worldwide (excluding some remote areas and parts of Asia) using trusted international carriers to ensure your premium bags and accessories arrive safely at your doorstep.

Our Shipping Process

Every Hexago order undergoes our quality assurance process before dispatch:

  • Order Processing: 1-2 business days
  • Dispatch Notification: You’ll receive tracking information when your order ships
  • Transit Time: Varies by shipping method (see below)

Shipping Options

Standard Shipping – £12.95

Ideal for professionals and travelers who need their bags promptly:

  • Carried by DHL or FedEx
  • 10-15 business day delivery after dispatch
  • Includes full tracking and insurance
  • Recommended for time-sensitive purchases like briefcases or laptop cases

Free Standard Shipping – Orders Over £50

Perfect for students and style-conscious shoppers building their collection:

  • Carried by EMS
  • 15-25 business day delivery after dispatch
  • Includes basic tracking
  • Great for accessories and toiletry bags where timing is flexible

International Considerations

As a Glasgow-based company with global customers, we’ve streamlined international delivery:

  • All customs documentation is handled by our team
  • Import duties or taxes (if applicable) are the responsibility of the recipient
  • Delivery estimates may vary slightly during peak seasons

Returns Policy

We stand behind our products with a 15-day return policy from delivery date. Please contact [email protected] to initiate returns of any unused items with original packaging.

Have specific delivery questions about your backpack, briefcase, or accessories order? Our Glasgow-based customer service team at [email protected] is happy to provide personalized shipping advice for your needs.

At Hexago, we’re committed to ensuring your perfect bag arrives with the same care and attention to detail that went into its design. Shop with confidence knowing we’ve considered every angle of your delivery experience.